Transfer Agency Account Manager - Investor Operations

OverviewThe Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business reaches globally, services locally and provides cross-jurisdictional services. With our clients at the heart of everything we do, we are represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. At Apex Group, we will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game, with the freedom to turn big ideas into bold, industry-changing realities.For our business, for clients, and for you. Our Services:Investor Due DiligenceAML screening to ensure investor compliance with money laundering regulationsAll Investor Types Considered (individual, nominee, entities, trusts, partnerships, etc.)Collection and Identification of Beneficial Owners and ShareholdersUpfront and ongoing screening of investor and associated parties (UBOs, directors, trustees, etc.)PEP identification and ReportingRegistration and Static DataMaintain Investor Registers, including static data such as address, emails, PEP, investor risk classification and tracking of KYC renewal dates under Continuous Monitoring ProgramDistributor CommunicationsDistribute investor communications/mailings via manual email, portal or system-generated noticesDealing and CashReceive and process subscriptions, redemptions, transfers and switchesApprove bank information for wiresMatch money received to money in the bankReconciliationsReconcile money movements related to subscriptions, redemptions, switches and distributionsInvestigate reconciliation breaksChase for missing monies related to partial or unsettled paymentsEnsure custodians/distributors are reconciled by the end of each monthReportingClient Reporting via e-mail or system-generated or portal (PFS Paxus, Apex Connect, E-front, InvestmentCafé)Fund Manager reporting: missing documents, AML status of investors, estimated/confirmed cash flowsInvestor Reporting: NAV statements, contract notes confirmation, subscription/redemptionCapital Calls, Dividend distribution notices or other communications requested by Board of Directors/Investment ManagersCustodian/distributor reporting: Fund settle, CNs, access to accounts for ClearStreamAllFunds and more; Family Office reporting: updating FO investor accountsTax, FATCA/CRSCollection of relevant FATCA/CRS formsTIN and GIIN verificationTax declaration collectionDefining tax status of every investor in the system#J-18808-Ljbffr