Trainer / Change Manager

<div><p><b>Trainer / ChangeManager</b><br/><b>Type:</b>Contract (Time&Materials) – fully remote<br/><b>Language Requirement:</b>Fluent in English&French</p><h3>Summary</h3><p>We are seeking a proactive and detail-oriented<b>Trainer / ChangeManager</b>to lead organizational change management and training activities across technology solution initiatives and related releases.</p><p>This role will be responsible for developing and executing change strategies, creating communication and training materials, coordinating training delivery, and ensuring business readiness for system and process changes.</p><p>The ideal candidate will have strong communication skills, a solid understanding of change adoption best practices, and experience supporting large-scale transformation or technology-driven projects.</p><h3>Key Responsibilities</h3><ul><li>Partner with project teams to plan and execute change management strategies that promote user adoption and minimize disruption.</li><li>Develop and maintain a structured change management framework, including stakeholder analysis, impact assessments, readiness plans, and adoption tracking.</li><li>Design, develop, and deliver training content (presentations, job aids, e-learning modules, and videos) tailored to various user groups.</li><li>Coordinate and schedule training sessions (virtual and/or in-person), ensuring participation across impacted teams and regions.</li><li>Manage communications related to business and system changes, including announcements, updates, and stakeholder briefings.</li><li>Establish and maintain a centralized repository for training materials, job aids, FAQs, and user support documentation.</li><li>Collaborate with business and functional leads to identify training needs for ongoing releases and initiatives.</li><li>Conduct post-training evaluations and gather user feedback to measure effectiveness and continuously improve delivery.</li><li>Act as the primary point of contact for end‑user queries related to change initiatives and training support.</li><li>Maintain documentation for change and training activities to support knowledge transfer and ongoing reference.</li><li>Ensure all change and training activities align with organizational governance and compliance standards.</li><li>Drive continuous improvement in change management and training practices across the program.</li></ul><h3>Qualifications</h3><ul><li>Bachelor's degree in Communications, Human Resources, Organizational Development, Business, or a related field.</li><li>3+ years of experience in change management, training, or communications within large‑scale transformation or technology solution environments.</li><li>Proven ability to plan and execute end‑to‑end change management and training initiatives.</li><li>Strong written and verbal communication skills in both English and French.</li><li>Experience designing and delivering training across multiple formats (instructor‑led, virtual, and self‑paced learning).</li><li>Ability to engage with diverse stakeholders and adapt messaging for different audiences.</li><li>Experience working within structured governance or compliance‑driven environments.</li><li>Proficiency in standard business tools (e.g., document creation, presentations, collaboration platforms).</li><li>Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment.</li></ul><h3>How to Apply</h3><p>Send your CV to:<b>careers@optigrowtech.com</b></p></div>#J-18808-Ljbffr