Telesales Officer (Outsource role)

Role : Telesales OfficerLocation : Jafza / DubaiRole Purpose: Participate in the achievement of Tele-calling activities assigned to the Telesales UnitExecute Tele-calling activities as assigned to the team,Enhance ENR / Takaful sales, card activation rates, control customer attrition,Ensure minimum requirement of calls are made,Ensure compliance with bank policies and procedures,Ensuring guidelines are adhered to and call quality is maintained while interacting with clients,Support an environment oriented to trust, open communication, creative thinking, and cohesive team effort andEnsure deliverables are of the right level of service.Specialist Skills / Technical Knowledge Required for this role:Excellent communication skillsGood problem-solving skillsDisplay flexibility in dealing with clients and other team membersCustomer service skills in order to resolve customer complaintsPrevious experience required (if any)Previous banking experience in similar roleFair understanding of product and services provided by the bankUnderstanding of customer relationshipsGood interpersonal & convincing skillsBasic MS Office skillsJob InfoJob Identification 1780Posting Date 01/05/2026, 06:02 AMApply Before 01/12/2026, 06:02 AMLocations Dubai, Jabal Ali Free Zone, D55 St., , Dubai, AE#J-18808-Ljbffr