Team Head Sales & Services

Role SummaryWe are hiring an experienced Team Head – Sales & Services to lead sales growth, manage client relationships, and drive operational excellence for our HR Staffing Solutions and SaaS/Cloud Services portfolio in the UAE. This role requires a strong blend of sales leadership, technical understanding of cloud/SaaS products, and deep expertise in staffing/recruitment service delivery.TasksKey Responsibilities (UAE Market Focus)Develop & execute effective sales strategies to expand UAE market share.Achieve quarterly sales targets with at least 10% growth.Acquire new UAE-based clients with minimum 5 new contracts per quarter.Improve customer satisfaction scores by 15% based on UAE customer expectations.Reduce client complaints by 20% through proactive follow-up and service quality.Increase customer retention by 10% YoY through relationship-building in UAE sectors.Provide leadership, coaching & training to enhance team closing rate by 25%.Conduct monthly 1-on-1 coaching sessions with 100% team participation.Promote at least one team member annually based on UAE talent development plans.Develop competitive market positioning strategies tailored to UAE.Build relationships with UAE industry partners & influencers (min 3 annually).Automate or improve minimum 2 operational processes per year, reducing time by 15%.RequirementsHR StaffingKnowledge of RPO, contract staffing, outsourcing, manpower supplyStrong UAE market understanding & client hiring cyclesSaaS / CloudExperience selling SaaS products, HRMS, ATS, CRM, ERPUnderstanding of cloud basics, integrations, subscriptionsSales & LeadershipB2B sales experience, target-drivenStrong client engagement, negotiation & presentation skillsTeam leadership & performance managementBenefitsAS per Company policy#J-18808-Ljbffr