Service Desk Engineer - First-Line IT Support

A financial institution in Qatar is seeking a Service Desk Engineer to serve as the first point of contact for reporting service issues. This role involves providing 1st level support for hardware and software, managing issues via phone and email, and ensuring faults are resolved within service level agreements. Ideal candidates will have a strong technical background, excellent troubleshooting skills, and the ability to articulate solutions. The position demands high standards of customer service and efficient fault management.#J-18808-Ljbffr