Senior UX Designer

Newark Liberty International Airport (EWR), Newark International Airport Street, Newark, NJPlease refer to Education Stake in your applicationWe are looking for a Senior UX Expert to lead user experience initiatives within Global Business Services (eg, Finance, HR, Logistics).You will play a strategic role in shaping service experiences through UX research, service design, and project management, collaborating closely with the APAC UX Lead and stakeholders in Vietnam.Key ResponsibilitiesLead and manage UX projects in Vietnam, ensuring alignment with APAC UX strategy and KPIs.Conduct user research (interviews, usability testing) and facilitate design thinking workshops.Consolidate and analyze data for UX financial planning, reporting, and process improvement.Collaborate with business units to identify new service opportunities and enhance customer experience.#J-18808-Ljbffr