Senior QA Lead - Call Center Quality & Coaching

A leading bank in the UAE is seeking a Quality Assurance Specialist responsible for evaluating calls and ensuring compliance with quality standards. The ideal candidate will have a bachelor’s degree and 2-5 years of relevant experience in a banking environment. Strong analytical and communication skills are essential for performance assessments and coaching of agents. This full-time position is based in Abu Dhabi.#J-18808-Ljbffr