Senior Product Owner

Join to apply for the Senior Product Owner role at Commercial Bank of DubaiJob PurposeTo design and deliver new digital products and services in line with the digital roadmap and “by default digital” vision of the bank. Enhance customer journeys and functions for digital channels and manage the prioritization.Job AccountabilitiesPrioritize digital product initiatives with different Business units, Technology & OperationsDrive digital product ideation to connect digital products with customer needs to create world‑class customer experienceDevelop digital product implementation roadmaps and define MVPs.Perform market research on competitors, FinTech’s, new challenger bank to lead to implement new digital productsAct as the bridge between business, delivery teams and stakeholdersTake ownership for full agile delivery implementation against defined business goalsBring insight on future trends in products and exposure value charging into the innovation pipelineProduce business cases with the support of business owners and business product managersEnsure digital goals are identified, communicated, documented, agreed and delivered in the most cost‑effective manner possible through to the completion of the successful pilot deploymentDefine minimum viable products to launch to marketTranslate business requirements into User Stories and follow Agile/Waterfall implementation frameworksEngage stakeholders from around the business to obtain the appropriate support.Prioritize product backlog, measure team performanceEnsure Minimum Viable Products meet costs and agreed budgetProduce empathy mapping plans and use design thinking techniques to produce customer centric productsReview NPS and Client Feedback to feed into strategic themes and prepare business case, develop and execute strategy for launchEnsure key program milestones are achieved and delivered by focusing on timely delivery of planned initiativesWork collaboratively across all parts of the bank. Provide the judgment and expertise across all aspects of area of responsibilityEnsure on‑going strategic alignment whilst consider bigger picture for digital objectives. Manage and Design Change RequestsConfirm project solutions are reliable, consistent, and effective and simplify / re‑use where possibleAdhere to all relevant processes/procedures and by liaising with Compliance, Technology Risk and internal control units.QualificationsProven experience (15 + years) in Digital Banking, Digital Transformation, FinTech, Mobile and Online Banking, Financial Services as a Product Owner or similar role in a Financial Services environment, with a track record of successfully delivering digital products and services.Minimum of bachelor’s degree in business, Information Technology, Computer Science, or a related field; MBA or relevant certifications preferred.Highly Proficient with mobile banking apps, online banking platforms, payments systems, or other fintech solutions.Proven experience in services delivery on digital channels.Proven experience in delivering wealth, liabilities and investment related products and services.Solid understanding of banking concepts, products, procedures and operations.Solid understanding of agile methodologies, including Scrum or Kanban, and experience with agile tools such as JIRA or Azure DevOps.Strong knowledge of investments vertical regulatory landscape, requirements and compliance standards. Familiarity with the UAE financial services landscape will be a significant advantage.Highly effective change agent who engages with senior stakeholders to deliver the programs across organizations.Strong relationships with vendors and external stakeholders to ensure effective delivery of digital technologies/systems.Excellent analytical and problem‑solving skills, with the ability to make data‑driven decisions.Strong communication and interpersonal skills, with the ability to collaborate effectively with cross‑functional teams.#J-18808-Ljbffr