Senior Manager - Operational Readiness

Qiddiya Investment Company is searching for an experienced Senior Manager - Operational Readiness to join our visionary team. In this key role, you will oversee the operational readiness for our groundbreaking projects, ensuring that each aspect is meticulously planned and executed to deliver unparalleled experiences in the entertainment and cultural sectors. Your leadership will be crucial in aligning operational capabilities with our ambitious project goals.Key ResponsibilitiesDevelop and implement comprehensive operational readiness strategies that align with the company's vision and project objectivesCollaborate with various teams including project management, engineering, and marketing to ensure that operational requirements are integrated into every phase of project developmentConduct thorough evaluations of operational readiness, pinpointing areas for improvement and devising strategies to address potential challenges before project launchDesign and lead training initiatives to prepare staff for seamless operational execution, ensuring alignment with established best practicesEstablish and track performance metrics tied to operational readiness, presenting reports and insights to senior leadership to inform decision-makingProactively identify risks associated with operational readiness and implement effective mitigation strategies to safeguard project successAdvocate for a customer‑centric approach in all operational processes to enhance guest satisfaction and experienceRequirementsBachelor's degree in Business Administration, Operations Management, or a related discipline; a Master's degree is highly valuedAt least 8 years of relevant experience in operational management or readiness, with a minimum of 3 years in a leadership position, preferably in the entertainment or large‑scale project environmentProven track record of successfully developing and executing operational strategies that enhance service delivery and operational efficiencyStrong leadership capabilities with experience in managing cross‑departmental teams to achieve common goalsExcellent analytical and problem‑solving skills, focusing on producing data‑driven resultsExceptional communication and presentation skills, with the ability to engage effectively with diverse stakeholdersExperience in designing and implementing effective training programs tailored for operational staffHighly organized with the ability to manage multiple projects and prioritize tasks effectivelyKnowledge of the cultural and regulatory context in Saudi Arabia is advantageousBenefitsComprehensive benefits package#J-18808-Ljbffr