Sales Support Agent

<p>Creating travel memories since 2002, Marcopolo Holidays offers a range of bespoke experiences for a diverse group of travelers.From families and adventure travelers to university study groups, and from escorted group tours to cruise experiences, we excel in curating travel packages and offer value-added services to suit your unique requirements.Our team of dedicated and experienced travel experts come with extensive industry knowledge offering personalized service with a warm and welcoming attitude.<br><br>We pride ourselves on being the recipients of prestigious travel industry awards:<br>MEA UAE Business Awards 2023 - Most Experienced Travel Agency in Sharjah<br>MEA UAE Business Awards 2024 - Travel Agency of the Year in Sharjah<br>LUXlife Awards 2024 - Best Premium Travel Agency in the UAE<br></p><p>T he Business Concept Customer Experience Awards 2024 - Best Travel Management Agency - Sharjah<br></p><h3>Job Description</h3><p>This is a remote position.</p><p>Key Responsibilities<br></p><ul><li>Communicate with clients in a professional and courteous manner.<br></li><li>Handle multiple client inquiries simultaneously while maintaining accuracy and attention to detail.<br></li><li>Collaborate with colleagues to ensure seamless service delivery.<br></li><li>Contribute positively to a team-oriented environment by supporting colleagues and working collaboratively to achieve shared goals.<br></li></ul><h3>Requirements</h3><p>Skills&Expertise:<br></p><ul><li>Bachelor’s degree or higher.</li><li>Comfort with CRM software and virtual client engagement tools.<br></li><li>Strong attention to detail and multitasking ability.<br></li><li>Excellent communication, interpersonal, and listening skills.</li><li>Flexibility to accommodate client schedules and time zone differences.<br></li><li>Sales and service orientation with a commitment to learning, innovation, and adapting to new technologies.<br></li><li>Problem-solving skills and resourcefulness in handling unexpected challenges.<br></li><li>Cultural sensitivity and a respect for diverse backgrounds and preferences.<br></li><li>Resilience and professionalism under pressure.<br></li><li>A team player with a collaborative mindset.<br></li></ul>#J-18808-Ljbffr