Sales Coordinator

Sama Integrated Smart SystemsWe are a standard, licensed, and registered system integrator company located in Abu Dhabi & Dubai. We are qualified to carry out and offer our high‑quality professional primary products and services that revolve around ELV systems, security systems, ICT infrastructure & EV chargers. That includes the full spectrum of sales, installation, testing, commissioning, and maintenance. Our client’s best interest will always come first, and everything we do will be guided by our values and professional ethics. We ensure to hold ourselves accountable to the highest standards by meeting our client’s needs accurately and completely.Job SummaryThe Sales Coordinator is responsible for coordinating daily sales operations, preparing proposals and documentation, maintaining accurate client records, and ensuring effective communication between the sales team, customers, and internal departments. The role enhances sales productivity, improves operational efficiency, and ensures smooth execution of sales activities from inquiry to contract stage.AREA OF RESPONSIBILITY & BRIEF DESCRIPTION OF ACTIVITIESSales Coordination & Customer SupportPrepare sales quotations, proposals, tenders, and prequalification documents in coordination with the Sales Team.Maintain and update the CRM system with leads, opportunities, pipeline status, follow‑ups, and sales documentation.Track all incoming inquiries, assign leads, and ensure timely follow‑up with the sales team.Coordinate with Operations and Finance teams for pricing approvals, invoicing requests, and payment follow‑ups.Support the sales team with contract preparation, renewals, and customer agreements.Internal CoordinationFollow up with technical, presales, and operations teams on proposal inputs, drawings, BOQs, and timelines.Ensure alignment between sales commitments and operational delivery capabilities.Organize weekly internal sales meetings and provide updates to Management on sales progress and pipeline status.Administrative & General SupportMaintain organized records for operations, projects, and vendor documentation.Prepare correspondence, internal memos, and basic operational reports.Coordinate office logistics, approvals, and interdepartmental requests.Support management with scheduling meetings, preparing agendas, and recording minutes.Documentation & ReportingPrepare weekly and monthly sales performance reports for Management review.Maintain organized digital and physical filing systems for contracts, proposals, and client correspondence.Track proposal submission deadlines, AMC renewals, and key account schedules to ensure timely action.Communication & Customer Relationship ManagementHandle customer inquiries professionally and provide prompt clarification when required.Maintain communication logs and ensure all follow‑ups are completed within agreed timelines.Coordinate customer meetings, presentations, and site visits for the sales team.Administrative SupportSupport general office administration related to sales, including document printing and record maintenance.Ensure confidential sales and management information is handled securely and professionally.Support HR and Administration teams with recruitment scheduling and internal documentation when required.To be successful as a Sales Coordinator, candidates should demonstrate strong organizational, communication, and coordination skills. The role involves assisting senior management, coordinating cross‑functional teams, managing CRM systems, preparing proposals and documentation, and ensuring administrative tasks are completed accurately and on time.The Sales Coordinator ensures smooth workflow between sales teams, customers, and internal departments, enhances productivity, improves operational efficiency, and contributes to effective sales execution from inquiry to contract stage. Attention to detail, professionalism, and adaptability are key to thriving in this role.Key Qualifications & SkillsMandatory:High School diploma or Diploma in Business Administration, Marketing, or related field1–2 years’ experience as a Sales Coordinator or Executive AssistantStrong organizational and multitasking abilitiesExcellent communication and professional email‑writing skillsMS Office proficiency (Excel, Word, PowerPoint)High level of confidentiality, professionalism, and attention to detailPreferred:Experience in ELV, ICT, Facilities Management, or engineering companiesCRM proficiency (Odoo preferred)Coordination experience with senior management and cross‑functional teamsBehavioral Competencies:Customer Focus – Responds politely and promptly to inquiries; seeks support when neededAccountability & Ownership – Completes tasks on time and owns up to mistakesAgility & Adaptability – Willing to try new ways of working and learn from mistakesCollaboration & Influence – Works well with teammates and shares information openlyResult Orientation – Focuses on completing tasks efficiently and accuratelyBenefitsIn ret