Remote Analytics&AI Lead for Contact Center Excellence

A leading technology firm in Dubai is seeking a Contact Center Analytics&AI Lead to enhance customer experiences through data analytics and AI. This role requires extensive experience in analytics within a contact center, along with expertise in AI technologies. The incumbent will implement advanced analytical models, drive data-driven decisions, and collaborate with different teams to optimize operations. This position offers remote flexibility and time adaptability, with a relocation possibility after six months based on performance.#J-18808-Ljbffr