Relationship Manager-Small Business Finance

Relationship Manager-Small Business FinanceUnited Arab EmiratesJob DescriptionRole : Relationship ManagerLocation : DubaiRole Purpose:This role is primarily responsible for developing and maintaining business relationships with SBF clients to fulfill their banking requirements. Enhance customer relationships through regular planned meetings to maintain proper business relationship, identify further opportunities for x-sell and improve service.Key Accountabilities of the roleRevenue:Expenses:Net Income:Assets:Consumer satisfaction, loan/financing repayment performance, loan/financing delinquency rates, consumer retention, substantiated Complaints, compliance with regulatory requirements/best practices guidelines and codes of conductNo of valid customer complaints, Percentage of Delinquent customers, No. of customer exits due to Financial Crime Compliance reasonsSpecialist Skills / Technical Knowledge Required for this role:Good knowledge of ADIB’s Business Banking products & servicesExperience of credit analyses.Good knowledge of ADIB’s Operational Policies & ProceduresProficient in credit appraisal techniques including credit, risk, business & financial analysis.Knowledge of Business Relationship Management.Fair Knowledge of UAE banking practices, regulations & risksGood Knowledge of Anti-Money laundering regulations issued by the UAE Central Bank and other regulatory authoritiesGeneral awareness of competitors in the local marketExcellent knowledge of service standardsKnowledge of Cross SalesComputer skillsExcellent Communication SkillsJob InfoJob Identification 1322Locations Dubai, Port Saeed , Deira, Dubai, E11 St., Business Point Building , Dubai, AE#J-18808-Ljbffr