Recruitment Operations Specialist

Job Title: Recruitment Operations SpecialistDepartment: People & PerformanceSection: Talent AcquisitionUnit: Recruitment OperationsDirect Manager: Recruitment Operations Unit HeadDirect Reports: -Role PurposeSupport the delivery of end‑to‑end recruitment operations by managing contract processing, Tarasol submissions, documentation governance, vendor coordination, and workforce resource tracking while ensuring a timely, compliant, audit‑ready operations for freelancers, consultants, FOH/BOH staff, and agency‑based resources in alignment with DCT policies and recruitment governance.Key ResponsibilitiesCore ResponsibilitiesSupport day‑to‑day recruitment operations tasks including document collection, verification, onboarding file preparation, and follow‑up on pending submissions.Assist with the processing of CMS requests, Tarasol submissions, and contract documentation for freelancers, consultants, FOH/BOH, and temporary workers in addition to national service and secondee requests from ADEO.Assist with process must hire cases in collaboration with the organization development teamMaintain accurate and updated information within HR systems for the contingent workforce such as Oracle, ATS platforms, CMS, and workforce management systems.Track PR/PO (e.g recruitment agencies) progress and recruitment‑related financial requests, escalating delays where necessary to maintain workflow efficiency.Liaise with external agencies and consultants to collect documents, clarify requirements, and provide updates on recruitment processes.Support audit preparation by ensuring documentation completeness, proper filing, and adherence to governance standards.Support the review and evaluation of recruitment agencies to ensure they possess the appropriate capabilities, expertise, and specialization required to effectively support recruitment operations.Prepare routine reports, trackers, logs, and other administrative outputs to support recruitment operations monitoring and compliance.Support the development of DCT mini ambassador program orientation kitHandle general operational queries (such as call center tickets, technology requirements for new joiners, closing job requisitions, etc.) from internal stakeholders and external vendors, ensuring timely, accurate responses.Shared ActivityCarry out any other duties and responsibilities related to the role at the request of the direct managerFollow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent mannerDemonstrate compliance to organization’s values and ethics to support the establishment of a value drive culture within the organizationContributes to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes, and practices considering global standards, productivity improvement, and cost reductionAdhere to the DCT Occupational Safety and Health policy, regulations, and laws, and provide help to the Corporate EHS in executing the OSHMS.Report any incidents, near misses, occupational illnesses, unsafe practices, and conditions immediately to the person concerned and participate in the investigation of OSH incidents, as required.Wear the necessary Personal Protective Equipment (PPE) when applicable.Communication and Business RelationshipsInternalRelevant Internal StakeholdersExternalRelevant External StakeholdersQualificationsBachelor’s degree in human resources, business administration, or related fieldExperienceFresh Graduate, or 1-2 years of experience in HR administration, recruitment coordination, or document processing.SkillsStrong organizational, coordination, and documentation management skills to support recruitment workflows efficiently.Effective communication and interpersonal skills to liaise with internal stakeholders and external agencies.Ability to work with HR systems and platforms such as ATS, CMS, Tarasol, Oracle, and Service Hub.Basic understanding of recruitment operations, contract administration, and compliance requirements.Attention to detail with the ability to track processes, manage documentation, and support audit readiness.Strong time management, problem-solving skills, and the ability to support operational issue resolution.#J-18808-Ljbffr