Recruitment Agency Manager

OverviewJob Title: Recruitment Agency ManagerJob Type: PermanentJob Location: Abu DhabiAbout UsSkills Hub is a dynamic and rapidly growing Recruitment and Staffing company committed to delivering exceptional services to our clients. We believe in fostering a collaborative and innovative work environment that encourages professional growth and success.ResponsibilitiesRecruit, train, and manage a high-performing team of agents.Provide ongoing coaching, support, and performance feedback to ensure individual and team success.Sales StrategyDevelop and implement effective sales strategies to achieve revenue and growth targets.Monitor market trends, competitor activities, and customer preferences to identify opportunities for improvement.Agency DevelopmentFoster a positive and collaborative team culture that encourages innovation and continuous improvement.Conduct regular performance reviews and implement development plans for team members.Client Relationship ManagementBuild and maintain strong relationships with clients to understand their needs and provide tailored solutions.Resolve escalated client issues in a timely and effective manner.Compliance and OperationsEnsure adherence to company policies, procedures, and regulatory requirements.Collaborate with other departments to streamline operations and enhance overall efficiency.Reporting and AnalysisPrepare regular reports on team performance, sales metrics, and key performance indicators.Analyze data to identify trends, areas for improvement, and opportunities for growth.QualificationsBachelor's degree in HR or Business Administration.Proven work experience in a leadership role within the Recruitment and Staffing industry.Strong understanding of sales principles, customer service, and business development.Excellent communication, interpersonal, and problem-solving skills.Ability to thrive in a fast-paced and dynamic work environment.SkillsCustomer ServiceRecruitment OperationBusiness Development Acumen#J-18808-Ljbffr