Quality Manager-Quality Administration Services

JOB DESCRIPTIONResponsible for planning and monitoring the consistent readiness of all quality management and quality improvement processes under the guidance of the facility's leadership. Also responsible for ensure effective and efficient quality data and performance management program that aims to improve patient outcome and safety. The role oversees and coordinates facility efforts to monitor and maintain regulatory and accreditation standards while creating a culture of quality in the facility.RESPONSIBILITIESInitiates and oversees the development of a comprehensive quality improvement programManages all regulatory aspects, DOH Audit/Inspection and all activities in relation to the accreditation and certification activities at SSMCEnsures SSMC meets all regulatory and accreditation requirements including DOH, audits, Tasneef and licensing requirementsReviews regularly the Quality program in light of changes in the needs of the organization and in the law and policies and procedures of managerial and governmental bodiesEnsures DoH standards for hospitals are implemented and followed in the facilityManages to work collaboratively with various stakeholders to ensure compliance with the standards and recommendationsCollaborates and partners with all the departments and practices to ensure quality and safety priorities are implementedCoordinates development, implementation, and evaluation of the facility's overall quality improvement program with the other departmentsDevelops and implements systems, policies, and procedures for the identification, collection, and analysis of performance measurement dataMonitors the related staff performance and the quality of the studies, to ensure quality, cycle time and budgetary control of the entire patients satisfaction research processIdentifies the quality improvement methodology and concepts to be followed, in coordination with management directionsProvides strategic oversight of proactive and reactive quality improvement activities Provides input for the department budget related to qualityOversees the reporting of events as required by regulatory agenciesActs as a resource to the staff; providing relevant training, mentoring, assessment and development plansEnsures that the work of the department/section is effectively coordinated with other departments/sections in a timely manner and is aligned to the overall facility goalsLeads, facilitates and advises on internal quality improvement teamsPlans and supervises the day to day activities of the section; streamlining processes wherever possibleEvaluates workload, conduct performance evaluation and initiate necessary disciplinary actionsActs as an expert of quality and safety issues in all task forces/committees to establish performance innovation prioritiesProvides leadership updates in the development and management of the quality priorities and improvement initiatives: identifying trends, prioritizing and recommending improvements, and ensuring JCIA complianceAccountabilitiesEvaluates a comprehensive program to improve clinical outcomes, enhance value, and minimize patient harmMaintains the highest standards of the patient careEnsures all documents are in the appropriate formatEstablishes a reliable process of data collection, robust validation and analysis, yielding comparative data and reports that will help the practice team to improve the efficiency of care deliveryDevelops project timelines and is responsible for coordinating and ensuring the timelines are being metMonitors action plan development and progress to ensure closing the loopEnsures Quality strategy and priorities are implementedQUALIFICATIONSExperience :-RequiredMore than 10 years of relevant progressive experience in a similar role with 4 years of supervisory experienceDesiredExperience in a large Healthcare facilityEducational QualificationRequiredBachelor's degree or equivalent in a relevant field such as quality, performance management and clinical practiceMaster's degree in a relevant fieldDesiredN.A.ABOUT USAt SSMC, we firmly believe that the human touch is a fundamental part of care. We understand that health care is both an art and a science, running deeper than simply diagnosing and treating those who rely on us. Our SSMC Model of Care puts our patients at the forefront of our purpose and at the heart of everything we do, ensuring that the needs of our patients come first. Every one of our patients receives individualized attention from a multidisciplinary team of experts who collaborate closely to deliver trusted and compassionate care. From the very first point of contact with SSMC, to the moment patients are back home, we ensure speciality-specific care at every stage and in every interaction. As one of the largest tertiary hospitals in the UAE, SSMC provides access to specialist medical treatments and advanced diagnostics, with a commitment to becoming a Destination Medical Center in the UAE and wider region.Supported by the latest di