Product Manager - Deposits and Payments (UAE Nationals Only)

Job PurposeThe Product Manager will provide support on product implementation initiatives within UAE Wealth Management. They will work alongside various teams to drive strategic product initiatives and provide SME advice and input to support the growth of the Deposit Book in the UAE and lead key strategic and regulator driven payments initiatives.This will require conducting detailed analysis of the business, processes, controls, governance, and front to back operating issues; defining corresponding solutions; and working with Front Office, Change team, Vendors, Control Functions, Technology and Operations teams to drive the implementation of solutions.The role will involve interfacing with key senior stakeholders and internal clients across the organization.This is a hybrid working role with a requirement to work at least 3 days a week from the Oudh Mehta Tower Office in Dubai.Key ResponsibilitiesThe candidate will be responsible for (but not limited to) the following:Control Objectives & StandardsWorking with the Product Manager, build and implement the product control framework and keeping the document up to dateDevelop and maintain subject-matter expertise on product programme and procedures, keeping the document and processes updatedTransformation and technology book of workSupport delivery of regulatory, operational, and strategic commitments tied to product quality, controls, and technology improvement.Lead coordination of technology builds with relevant stakeholders and vendorsIdentify opportunities to streamline product processesProduct Daily OperationsMaintain and groom relationship with frontline distribution and operations colleagues and act as the primary point of contact for these teamsSupport frontline teams and respond to troubleshoot and pricing queries in a timely mannerKnowledge/ExperienceStrong familiarity with deposits and payments would be regarded favorablyExperience in implementing changes including writing Business Requirement Documents, testing and governance frameworksDemonstrated understanding in product processes and process re-engineeringExperience in deposit and payments regulations will regarded favorablyExperience in large scale programmesStrong Excel/Data skills would advantageousSkillsExcellent interpersonal skills and ability to develop strong working relationships across functional linesProfessional outlook with the ability to use initiative, manage deadlines, coordinate multiple tasks and work to deadlines and targetsAccuracy and attention to detailStrong Communication and organizational skillsWillingness to challenge and improve existing processesGood presentation abilities, especially when presenting to Senior ManagementAbility to quickly grasp and master new concepts / requirements and related product / functional knowledgeFluency in written and spoken English is mandatoryQualificationsBachelor’s degree as minimum2-5 years of relevant experienceCompetenciesAnalytical AbilityCommunication SkillsAttention to DetailInitiativeProblem SolvingRelationship BuildingTeamwork SkillsCiti is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.#J-18808-Ljbffr