Product Manager — Build a Proprietary CX Platform

A global tech company is seeking a Product Manager to lead the development of a proprietary customer support system. This role involves building a best-in-class CX solution from scratch, understanding workflows for support teams, and collaborating with engineering and operations. Candidates should have over 3 years of Product Management experience in SaaS, proven system design experience, and a deep understanding of CX metrics. This is an exciting opportunity to shape the future of customer support technology.#J-18808-Ljbffr