Process (System) Analyst

About TabbyTabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 20 million users choose Tabby to stay in control of their spending and make the most out of their money.The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.Tabby generates over $14 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and now has an implied valuation of $4.5 billion.Key ResponsibilitiesProcess Analysis & OptimizationAnalyze existing business processes to identify inefficiencies, bottlenecks, and automation opportunitiesAssist in mapping workflows, documenting dependencies, and proposing optimizations to enhance efficiencyCollaborate with stakeholders to gather process requirements and ensure alignment with business objectivesProcess Automation & ImplementationSupport the implementation of workflow tools, including workflow engines, APIs, and automation platformsAssist in configuring, testing, and maintaining automated processes within systemsValidate workflow behavior, logic conditions, and system interactionsMonitor automation performance, troubleshoot issues, and suggest improvementsCross-Functional CollaborationWork closely with business stakeholders to support automation initiativesCollaborate with business teams, product managers, and engineers to ensure automation aligns with company goalsAssist in presenting new automated workflows and process changes to end-usersReporting & Continuous ImprovementMonitor key performance metrics related to process efficiency, automation impact, and operational improvementsIdentify trends and insights that can drive further optimizationsStay updated on emerging automation technologies and process improvement best practicesSkills, Knowledge & Expertise3+ years of experience in process analysis, system analysis, process automation, or operations roles within a technical or product-driven environmentWorking knowledge of workflow automation tools (e.g., Camunda, Power Automate, or similar)Strong analytical and problem-solving skills to assess workflows and recommend improvementsAbility to work with structured documentation, process mapping tools, and logic-based systemsUnderstanding of APIs and system integrationsAbility to translate business requirements into structured system logicAttention to detail and a process-driven mindset to ensure accuracy and efficiencyStrong communication skills to work effectively with both technical and non-technical teamsGood-to-HaveExperience working with workflow engines or BPMN-based toolsFamiliarity with REST and gRPC APIsExperience testing APIs using tools such as PostmanBasic knowledge of SQLExperience working in tech-driven environments or financial services workflowsUnderstanding of data-driven decision-making in process improvementsJob BenefitsWe offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.A working environment that gives you autonomy and responsibility from day one.You should be comfortable with the idea that the quality of your work will influence the shape of your career.Participation in the company’s employee stock options program.Health InsuranceFlexi Perks: A monetary benefit that gives you the freedom to use it as you choose—whether for health and well-being, education and professional development or travel needs!#J-18808-Ljbffr