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Operations Manager | Future Head of Ops and COO

Katana Group

Dubai, UAEAED 12,000-30,000/moToday
UAERetail & Customer ServiceFull Time

Skills Required

CommunicationLogisticsEnglish

Job Description

Were looking for an Operations Manager who can take ownership of all day-to-day operations bring structure and efficiency and eventually grow into a Head of Ops then potentially COO.TasksManaging all daily operations across the companyCoordinating internal teams (support creative logistics media buyers)Ensuring smooth execution of orders customer support workflows and timelinesImplementing processes SOPs and operational improvementsMonitoring KPIs and maintaining operational dashboardsManaging communication with suppliers partners and external servicesSupporting product launches and peak seasons (Black Friday new brands)Troubleshooting operational issues and unblocking bottlenecksOverseeing or coordinating website updates and changes when neededPreparing the operational infrastructure for scale: new brands more volume more complexityWorking closely with the founder on strategic and execution-related decisionsRequirementsHas real experience in e-commerce operationsIs extremely organized reliable and execution-focusedHas strong problem-solving skills and can stay calm under pressureKnows how to manage teams or lead a small teamCan build structure inside an environment that moves fastHas experience with online tools (Shopify Notion Slack support tools)Speaks fluent EnglishIs available full-time and long-termHas the ambition to grow into a Head of Ops COO positionBenefitsBeing part of a fast-scaling international brandClear and rapid career evolution (Ops Head of Ops COO)Working directly with the founder and core teamFull remote flexibility (international applicants welcome)A long-term role with high responsibility and autonomyA chance to build the operational foundation of a future 9-figure groupIf you believe youre a strong fit for this role and want to grow quickly within a fast-scaling e-commerce group wed love to hear from you.Once you submit your application our team will reach out for an initial conversation if your profile aligns with what were looking for.#J-18808-Ljbffr