Marketing Coordinator & Receptionist

We are seeking a dynamic and customer-focused Marketing Coordinator & Receptionist to join our clinic. This role combines front-desk operations with marketing coordination, ensuring an exceptional patient experience while supporting the clinic’s growth and brand presence.Key ResponsibilitiesFront Desk & Patient ServicesWelcome and assist patients in a professional and friendly mannerManage appointment scheduling, confirmations, and reschedulingRespond promptly to calls, WhatsApp, and social media inquiriesRegister patients and update electronic medical recordsVerify insurance eligibility and process approvalsHandle billing, payments, and issue receiptsFollow up on missed appointments and treatment plansMaintain daily patient flow and collection reportsMarketing & Social MediaAssist in implementing monthly marketing plansCreate and post content (reels, educational posts, promotional offers) in coordination with the marketing agencyCoordinate promotional campaigns and seasonal offersRespond to online reviews and manage clinic reputationTrack patient inquiries and conversion ratesPrepare monthly marketing and performance reportsCoordinate with doctors to create educational contentSupport community outreach initiatives and partnershipsEducation & ExperienceBachelor’s degree in Marketing, Business, or related field (preferred)Experience in medical or dental clinic receptionExperience in social media management and content creationKnowledge of insurance processingStrong communication skills in Arabic and EnglishOrganized, proactive, and customer-focused personality#J-18808-Ljbffr