Manager - Regulatory Governance

Job ResponsibilityDrives the implementation of Consumer Protection Standard within defined timeframes by UAE Central Bank and meet all required timelines.Tracks and follows-up with all the stakeholders on gap-assessment and solutions for compliance with the regulatory standards.Support in publishing timely and complete monitoring update for senior stakeholders covering all broad aspects of the Consumer Protection Regulation.Support the implementation plan - covering all products and service areas defined within the Consumer Protection Regulation and Standards.Reviews Policies and Procedures based on Consumer Protection and other regulatory guidelines and/or observations from Internal Audit, Compliance and Regulators etc. Responsible to lead any ongoing bank-wide regulatory exercises pertaining to Consumer Protection.Ensures all Consumer Protection Regulation related reporting, dashboards etc. are published according to set deadlines.Publishes required project status updates and highlighting key areas of concern in management reviews at various forums including Consumer Protection Steering Committee.Involved in critical analysis of approach and interpretation of Consumer Protection Regulation for solutions and planning.Ongoing basis, identify weaknesses and implement control checks with support from relevant stakeholders to ensure no deviation from prescribed Consumer Protection standards.Develops and maintains a strong relationship with internal & external stakeholders to ensure the Bank remains.Coordinates with Business / Segments / Channels for internal and external audit reviews related to Consumer Protection Regulations and oversees timely resolution of any related observations.Job Skills & QualificationsGraduate Finance or Management BackgroundKnowledge of Retail Banking Products, Policies and Services across channels including branches, digital, contact center and Self- Service ChannelsAt least 12+ years of banking experience spanning across business processes, products, procedures, operations, compliance, risk and understanding of consumer protection regulation of CBUAE.What we offer youCompetitive salary packageStrong emphasis on work-life balance and wellbeing across the bankWorld-class Learning & Development platform and career developmentGenerous annual leave entitlement and Private HealthcarePreferential banking facilities for employees#J-18808-Ljbffr