Learning And Development Specialist

Role & ResponsibilitiesPerformance Management Oversight:Develop and implement performance management policies and procedures.Facilitate the performance review process, including goal setting, ongoing feedback, and appraisals.Train managers and employees in performance management best practices.Ensure consistent and fair performance evaluations across departments.Identify high performers and areas for improvement, recommend appropriate development plans.Training & Development:Identify training needs through skill matrix, employee feedback, and organizational goals.Design and deliver effective training programs, workshops, and e‑learning modules.Coordinate with department heads to develop tailored training initiatives.Monitor and evaluate the effectiveness of training programs and make improvements as needed.Sales training for sales team and soft‑skills training for office staff.HSE training / ISO documentation & training.Maintain training records and report on training metrics.Employee Development & Engagement:Promote a culture of learning and development.Support career development initiatives and succession planning.Assist in coaching and mentoring managers and employees.Training for customer‑centric approaches from all departments.Compliance & Reporting:Ensure training and performance management practices comply with legal and organizational standards.Prepare reports and dashboards for senior management on training and performance metrics.Leadership and influenceStrategic thinkingOrganizational skillsProblem‑solving and decision‑makingAdaptability and resilienceStrong ethical standards and confidentialityPreferred Candidate ProfileMasters in human resources, Business Administration, or related field.Proven experience (12+ years) in Training & Development and Performance Management roles.Strong knowledge of learning and development strategies, performance appraisal systems, and HR best practices.Excellent communication, facilitation, and interpersonal skills.Ability to analyze training and performance data to inform decision‑making.Presentation skills, MS Office, PPT.Good vocabulary in English language.Excellent communication skills in English & Hindi.Proficiency in HRIS and LMS platforms.#J-18808-Ljbffr