Lead SAP HCM/SF Consultant

At LeverX, we have had the privilege of working on over 950 SAP projects, including some with Fortune 500 companies.With 20+ years in the market, our team of 2,200 is strong, reliable, and always evolving: learning, growing, and striving for excellence.We are looking for a Lead SAP HCM/SF Consultantto join us. Let’s see if we are a good fit for each other!What we offer89% of projects use the newest SAP technologies and frameworks.Expert communities and internal courses.Valuable perks to support your growth and well-being.Employment security: We hire for our team, not just a specific project. If your project ends, we will find you a new one.Healthy work atmosphere: On average, our employees stay in the company for 4+ years.Required skills5+ years of hands-on experiencewithSAP HCM(PA, OM, PY, Time Management) and/orSAP SuccessFactors.2+ years of experience in a lead or coordination rolewithin SAP projects or AMS delivery.Proven experience working withinAMS / ITSM frameworks(incident, problem, change management).Strong understanding ofHR business processes(personnel administration, payroll, time, organizational management).Experience working withSLA/KPI management and service delivery governance.Strongcommunication and stakeholder management skills, with client-facing experience.Nice-to-have skillsExperience with SAP SuccessFactors modules (Employee Central, EC Payroll, Talent).Knowledge of ITIL framework or certifications.Experience with ITSM tools (e.g., ServiceNow, SAP Solution Manager, Jira Service Management).Experience in international / multi-country HR environments.Understanding of integration scenarios of SAP HCM with SuccessFactors, CPI, APIs.ResponsibilitiesLead and coordinate a team of SAP HCM / SuccessFactors consultants within AMS delivery.Ensure compliance with agreed SLA/KPI and drive continuous service improvement.Manage incidents, service requests, change requests, and enhancements across SAP HR systems.Act as the main point of contact for the client, ensuring high service quality and satisfaction.Oversee and optimize ITSM/AMS processes in alignment with best practices.Drive improvements and innovations in the HR system landscape.Support planning, prioritization, and delivery of HR-related initiatives and enhancements.#J-18808-Ljbffr