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Lead, Contact Center Analytics & AI
Blackstone eIT
Ras Al Khaimah, UAEAED 4,000-10,000/moYesterday
UAEIT & TechnologyFull Time
Job Description
A leading technology firm in the UAE is seeking a Contact Center Analytics & AI Lead to spearhead analytics initiatives and artificial intelligence strategies within its contact center operations. The role involves leveraging data analytics and AI technologies to enhance customer experiences, optimize operations, and drive decision-making. Key responsibilities include designing analytics frameworks, analyzing customer data, and developing predictive models to improve overall operational efficiency.#J-18808-Ljbffr
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