Last Mile Operations Manager Adcoop

QualificationsBachelor’s Degree in Supply Chain Management, Operations, Business Administration, or a related field.At least 5 years of experience in last-mile operations, logistics, or supply chain management.SkillsStrong understanding of last-mile delivery processes and operational metrics.Proficiency in logistics software and data analysis tools.Excellent leadership and team management skills.Effective communication and collaboration abilities across departments.Advanced problem-solving and organizational skills.Key AccountabilitiesLast Mile Operations ManagementPlan, manage, and optimize last-mile delivery operations to achieve cost and performance targets.Monitor delivery KPIs, including on-time delivery, customer satisfaction, and cost per delivery, and implement improvement strategies where necessary.Identify and address inefficiencies in delivery processes, ensuring timely and seamless order fulfillment.Collaboration and CoordinationWork closely with Area Managers, Store Managers, and File Mile teams to align last-mile operations with broader omni-channel goals.Coordinate with external logistics providers to manage delivery capacity and maintain service quality.Process ImprovementsDevelop and implement best practices for last-mile operations based on analytics and operational insights.Leverage technology to streamline processes, track deliveries, and improve operational transparency.Communications & Working RelationshipsInternalRegular meetings with Omni-Operations Manager and relevant department heads.Collaborate with Supply Chain & logistics team.Frequent updates and collaboration with Area Managers, Store Managers, Data Analyst and File Mile Manager.ExternalAs required, liaise with logistics providers, software vendors, and consultants.Apply by filling in the online form.ADCOOP: Trusted name in Abu Dhabi, providing unmatched quality, innovation, and integrity, with a focus on adding freshness, reliability, and nourishment to communities through food experiences.Mina Center, Al Mina, PO Box: 833, Abu Dhabi, United Arab Emirates#J-18808-Ljbffr