Key Account Manager - Riyadh

SummaryJoin Novartis Saudi Arabia in this exciting new role.As KAM, you will be responsible for leading local key account management by nurturing strategic customer relationships, guiding a small team or dedicated accounts, and building strong partnerships with key stakeholders; deeply understanding customer and patient‑care challenges to deliver tailored, value‑adding solutions that strengthen collaboration and enhance patient outcomes.About The RoleMajor AccountabilitiesResponsible for promotion and development in the designated accounts to reach commercial goalsDevelop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and executes.Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accountsPrepare and negotiate contracts, and guide initiatives that the company launches to target particular accountAnalyze market situation including competitive intelligence activities on key accounts and key competitorsOrganize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plansContribute to the mapping of stakeholders, including segmentation and profiling.Responsible for driving the sales operations plan and for achieving agreed sales and broader performance targets for own part of the organization.Develop an effective sales team through training and coaching or management of key commercial programmersReporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.Minimum RequirementsUniversity degree in Pharmacy or Science is preferrable.Minimum 2 years of experience as KAM or in a Sales position within the pharmaceutical industry, with direct experience in the Saudi Arabia market.Arabic and English language skills are essential.Why NovartisHelping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-cultureBenefits and RewardsLearn about all the ways we’ll help you thrive personally and professionally.Read our handbook (PDF 30 MB)#J-18808-Ljbffr