KA Manager

Customer Development & MaintenanceProactively identify key client needs, build and nurture high‑level relationships, and design comprehensive account management strategies to drive successful partnerships and ensure client satisfaction and business continuity.Solution DesignLeverage internal and external resources to analyze industry trends and client challenges. Develop tailored supply chain solutions (e.g., cost modeling, pricing strategies), lead bidding and negotiations, and ensure efficient project execution.Project Operations ManagementMonitor project quality, profitability, and payment timelines. Coordinate cross‑functional resources to resolve issues, optimize workflows and cost structures, and achieve business objectives while enhancing profitability.Market Insights & StrategyGather industry trends, competitor intelligence, and client feedback to produce market analysis reports. Drive product innovation and model enhancements to strengthen the company’s competitive edge.Team Collaboration & EmpowermentOversee project team roles, enhance efficiency through training, incentives, and process improvements, and cultivate a skilled talent pipeline to ensure organizational sustainability.About JD.comJD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain‑based technology and service provider. The company’s cutting‑edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. As a global enterprise, JD.com has expanded its operations across multiple countries, serving customers worldwide.#J-18808-Ljbffr