Interaction & Enablement Designer (UI/UX) | Al-Futtaim Automotive

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every dayInteraction & Enablement Designer (UI/UX) | Al‑Futtaim AutomotiveOverview of the RoleWe are looking for an Interaction & Enablement Designer (UI/UX) to design efficient, user centred interactions across omnichannel touchpoints, digital tools, and internal platforms. This role plays a critical part in translating business, user, and operational needs into intuitive interaction designs that improve consistency, reduce complexity, and enable automation and operational efficiency across customer and internal journeys. Partnering closely with product, technology, and operations teams across brands, you will ensure interaction design is embedded into scalable, executable omnichannel solutions that deliver measurable value for both the business and its customers.What You Will DoPlan and deliver interaction designs across omnichannel touchpoints, internal tools, and platforms, including user story mapping, wireframes, UI, prototypes, and detailed design specifications for handoverIdentify and deliver improvements to existing interfaces and workflows through usability testing, expert analysis, and data insightsEngage with business, product, and operational stakeholders to understand objectives, constraints, and success measures, ensuring clarity and alignment throughout the design processTranslate business, user, and operational needs into clear interaction, functional, and experience requirements, advocating user centred and enablement focused solutionsWork within established brand guidelines and design systems while continuously improving usability, consistency, and interaction quality across channelsEmbed appropriate user research and testing activities throughout the design lifecycle and clearly communicate actionable insightsFacilitate effective omnichannel design workshops and collaboration sessions with cross functional teamsDeliver high quality experience design artefacts on time, supporting smooth execution and implementationRequired Skills to Be Successful6+ years’ experience in a mid to senior UI/UX or interaction design roleAt least 2 years’ experience within omnichannel retail environments, with a focus on e commerceProficiency in design tools such as Sketch, Figma, XD, or similar, with a strong understanding of responsive design best practicesExperience working within design systems while driving continuous improvement and innovationAbout the TeamYou will join a collaborative digital design environment within the Automotive business, working closely with product, technology, and operations teams across multiple brands. The team focuses on building scalable, user centred omnichannel experiences that improve efficiency, enable teams, and enhance customer interactions across internal and external platforms.What Equips You for the RoleA proactive, resilient, and results oriented approach, with the ability to work at pace and deliver high quality outcomesStrong collaboration skills and a genuine passion for creating meaningful, intuitive user experiencesA strong customer centric mindset with the ability to translate insights into impactful design solutionsStrong UI/UX design capability with experience across omnichannel and digital platformsAbility to plan, conduct, and synthesise user research into actionable design outcomesStrong analytical, numerical, and problem solving skillsExcellent stakeholder management, influencing, and communication skills, including the ability to engage at both C level and operational levelsConfident facilitation and presentation skills, particularly in workshops and cross functional settingsStrong attention to usability, interaction quality, and consistency across customer and internal journeysAbout Al‑Futtaim AutomotiveA major division of the UAE-based Al‑Futtaim Group of companies, Al‑Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.Our core business activities at Al‑Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most icon