Institutional Relationship Manager

CMC Markets Connect is the institutional division of CMC Markets, responsible for acquiring new institutional relationships, fostering existing partnerships, and delivering exceptional service to both direct institutional clients and those introduced via strategic partnerships.With over 20 years of experience in the institutional (B2B) space, CMC Markets Connect has established itself as a global provider of tailored solutions, including liquidity provision, outsourced trading technology, and professional services. Our international footprint reflects the strength of our expertise and the success of our partnerships with banks, introducing brokers, family offices, hedge funds, proprietary trading firms, and fintech companies.The RoleWe are looking to hire a commercially driven Institutional Relationship Manager to join our growing Connect team. This is a client-facing role focused on developing and managing institutional relationships while delivering a best-in-class client experience.You will play a key role in driving revenue growth, supporting onboarding, and ensuring seamless service delivery across our institutional offering.Key ResponsibilitiesPresent, promote, and sell the full suite of CMC Markets Connect products and servicesBuild, develop, and maintain strong, long-term institutional client relationshipsDeliver a high-quality client experience through proactive engagement and supportManage and respond to inbound institutional and broker queries efficiently and professionallySupport institutional onboarding processes, ensuring timely and accurate executionPerform account management and back-office functions for institutional clientsMonitor client activity, including trade toxicity, and ensure appropriate managementProcess client payments accurately, maintaining strict adherence to AML, data protection, and security proceduresEscalate issues to relevant internal teams (IT, Operations, Payments) where necessaryAssist with bespoke client profiling and ensure compliance with regulatory requirements, including TCFBuild rapport with clients and support client engagement initiatives, including events and educationAct as a brand ambassador for CMC Markets Connect in all interactionsMonitor competitor activity and market trends to support continuous improvementMaintain up-to-date knowledge of regulatory, legislative, and market developmentsSkills & ExperienceStrong knowledge of the institutional side of the online trading / financial markets industryCommercial mindset with a proven ability to drive growth and build relationshipsExcellent verbal and written communication skillsFluency in English and Arabic (essential)Strong interpersonal skills with the ability to manage multiple stakeholdersHighly motivated, with a strong personal drive to succeedAbility to work collaboratively within a team environmentWhy Join CMC Markets Connect?Be part of a globally recognised institutional offeringWork with a diverse, international client baseJoin a high-performance, collaborative teamOpportunity to develop within a fast-growing area of the businessCMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.#J-18808-Ljbffr