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Hostess

Anantara Group

Ras Al Khaimah, UAEAED 2,500-5,000/moToday
UAEHospitality & TourismFull Time

Skills Required

ExcelCustomer ServiceEnglish

Job Description

Host/Hostess at InterContinental Ras Al Khaimah Mina Al Arab Resort & SpaRas Al Khaimah, United Arab EmiratesCompany DescriptionEscape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary. Nature lovers will relish the open terrain; from balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.Job DescriptionGreeting guests as they enter, and putting them on a waiting list as necessary.Providing guests with menus and answering any initial questions.Seating guests at tables or in waiting areas.Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.Engaging with guests to ensure they're happy with food and service.Responding to complaints and helping to resolve them.Answering phone calls, taking reservations and answering questions.Having a knowledge of the menu.Helping out with other positions in the restaurant as needed.Providing great customer service.QualificationsPrevious experience in Food & Beverage/Restaurant operationEye for detail to achieve operational excellenceExcellent guest service skillsExcellent English skillsSeniority levelEntry levelEmployment typeFull-timeJob functionManagement and ManufacturingIndustryHospitality#J-18808-Ljbffr