Head of Operations

About The OpportunityWe are recruiting on behalf of a technology-driven digital asset trading and investment platform that has evolved from a proprietary trading background into an institutional-grade investment management business. The firm operates a highly automated, quantitative trading environment across multiple venues and jurisdictions, with a strong emphasis on risk management, controls, and operational resilience. As the platform scales strategies, products, and external capital, the business is strengthening its senior operations leadership.Role OverviewThe Head of Operations is responsible for the integrity, resilience, and scalability of the end-to-end operating model, covering execution through settlement, reconciliation, NAV support, reporting, and investor servicing.This role sits at the centre of the platform and owns the operational system that enables the firm to trade efficiently at scale while meeting institutional expectations across governance, controls, and transparency. The role leads both Middle Office control functions and Operations execution teams, and acts as the primary escalation point for operational incidents, market events, and counterparty or custodian issues.A key component of the role includes operational readiness and lifecycle oversight for structured digital-asset instruments, ensuring settlement, custody, treasury movements, servicing, and reporting processes are fully embedded, repeatable, and audit-ready.Key ResponsibilitiesOwn and continuously evolve the operating model across:Trading & execution (venues, brokers, OTC)Post-trade, settlements, custody, and treasuryReconciliation (positions, cash, P&L, fees)NAV support and fund administration coordinationInvestor flows, reporting, and servicing workflowsDefine and enforce operational accountability across Middle Office and Operations through documented procedures, controls, and runbooksEnsure workflows scale across strategies, venues, and jurisdictionsLead Middle Office control and Operations execution as a single integrated operating systemSet performance standards, control expectations, and escalation frameworksHire, develop, and retain high-calibre operational talent aligned with a trading-centric cultureDrive execution discipline, daily cadence, break management, and continuous improvementEnsure robust controls across:Trade capture integrityPosition and cash reconciliationWallet management and approvalsTransfer processes and limitsData integrity and reporting accuracyOwn operational governance artefacts including evidence logs, exception reporting, control checklists, and incident playbooksBuild "audit-ready by design" operational processesAct as the primary operational escalation owner for:Market disruptions or venue outagesTransfer or settlement failuresCustody issuesOperational breaches and security escalationsLead incident response across Trading, Technology, Risk, and Finance, including post-incident reviewsOwn operational risk assessments, remediation tracking, and rollout of improvementsOwn operational onboarding and readiness for:Centralised exchangesOTC counterpartiesCustodians and wallet providersAdministrators and banking partnersDefine operational due diligence requirements and ongoing monitoring frameworksMaintain service-level oversight, incident tracking, and periodic reviewsOversee subscription and redemption workflows end-to-end, including onboarding, wallet approvals, capital transfers, and confirmationsEnsure investor servicing processes meet institutional standardsSupport operational due diligence materials and transparency requirements for allocatorsKey Qualifications & Experience8-15 years of experience in hedge fund, proprietary trading, or digital asset trading operationsStrong understanding of:Multi-venue trade lifecycleCustody models and wallet infrastructureReconciliation and control frameworksOperational risk and incident managementExperience building or scaling operational infrastructure in systematic or high-frequency trading environments (digital assets preferred)Comfortable operating in 24/7 market conditions with strong ownership and escalation instinctsHands-on with systems, data, workflows, and automation — not a purely managerial profileStrong stakeholder management across trading, engineering, finance, and external counterpartiesSeniority LevelDirectorEmployment TypeFull-timeJob FunctionOtherIndustriesIT Services and IT ConsultingLocationAbu Dhabi, United Arab Emirates#J-18808-Ljbffr