Enterprise Account Manager– Training & Upskilling (Government Sector)

Role OverviewWe are seeking a seasoned Enterprise Account Manager to lead Classera’s engagement with large government and semi‑government entities in Saudi Arabia. This role focuses on strategic, high‑value enterprise accounts, including ministries, national authorities, large government programs, and central agencies driving workforce transformation under Saudi Vision 2030. The role requires managing complex, multi‑stakeholder sales cycles, positioning Classera as a long‑term training and workforce development partner, and closing large‑scale, multi‑year training engagements. The ideal candidate has deep experience in B2G enterprise sales, strong executive presence, and a consultative mindset suited for national‑scale training initiatives.Key ResponsibilitiesStrategic Account Ownership & Relationship ManagementOwn and grow a portfolio of enterprise‑level government accounts, including ministries, national authorities, and large public‑sector entities.Build trusted relationships with senior decision‑makers (Deputy Ministers, VPs, Directors of HR, Training, Digital Transformation, and Strategy).Act as the single point of accountability for commercial success, customer satisfaction, and long‑term account growth.Lead executive business reviews, strategic planning sessions, and value realization discussions.Enterprise Deal Development & ClosureLead complex, high‑value sales cycles, often involving:Multi‑year contractsLarge user volumesMultiple departments and stakeholdersCustomized training programs and platformsShape and drive enterprise opportunities from early discovery through contract signature.Lead or coordinate responses to RFPs, RFQs, and tenders, including commercial strategy, pricing, and value articulation.Negotiate contracts in alignment with Classera’s financial and strategic objectives.Solution & Value‑Based SellingDiagnose enterprise workforce challenges and position Classera’s training solutions accordingly.Design tailored training and upskilling solutions, including:National or organization‑wide training platformsLeadership and professional certification programsDigital academies and learning passportsAnalytics and workforce insights dashboardsArticulate ROI, impact, and alignment with national transformation goals.Account Expansion & Revenue GrowthIdentify and drive expansion opportunities within enterprise accounts (new departments, additional programs, scale‑up initiatives).Partner with Customer Success, Delivery, and PMO teams to ensure successful implementation and long‑term adoption.Own renewals, contract expansions, and upsell strategy for assigned accounts.Ensure customer outcomes are clearly documented and leveraged for future growth.Government Ecosystem & Stakeholder EngagementActively engage in the government training and workforce ecosystem, including national initiatives, task forces, and sector programs.Maintain awareness of government priorities, funding programs, and policy directions related to human capital development.Support strategic partnerships with government‑affiliated entities, training bodies, and ecosystem partners.Internal Leadership & CollaborationWork closely with:Presales and Solution ConsultantsProduct and Training Solutions teamsPMO, Delivery, and Customer SuccessFinance and Legal teamsMaintain accurate pipeline, forecasting, and account plans in CRM.Provide market feedback to influence product roadmap and offering design.Key Success Metrics (KPIs)Enterprise government revenue growthDeal size and contract duration (multi‑year focus)Pipeline coverage and forecast accuracyAccount expansion and renewal ratesStrategic account penetrationExecutive stakeholder satisfactionRequired Qualifications & ExperienceBachelor’s degree in Business, Public Administration, HR, or related field.7–10+ years of experience in enterprise B2G sales or account management.Proven track record closing large, complex government deals.Strong understanding of Saudi government structure, procurement, and compliance frameworks.Experience selling training, professional services, EdTech, SaaS, or digital platforms.Fluent in Arabic and English.Based in Riyadh; open to travel within KSA.PreferredExperience working with ministries or national‑level government programs.Exposure to Vision 2030 initiatives related to workforce, skilling, or digital transformation.Experience managing multi‑year or framework agreements.Familiarity with training KPIs, impact measurement, and ROI discussions.Key AttributesExecutive presence and credibility with senior government stakeholdersHighly strategic and structured thinkerStrong negotiation and stakeholder management skillsConsultative, value‑driven selling approachResilient and comfortable navigating long sales cyclesWhat We OfferCompetitive compensation with enterprise‑focused incentivesA high‑impact role shaping national training and upskilling initiativesDirect exposure to large‑scale government transformation programsOpportunity to work with a fast‑growing regi