Driver - Front Office

We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Driver you are responsible to meet and provide assistance to hotel guest upon arrival and departure, assist in any driving related duties and responsibilities whereby your role will include key responsibilities such as:Ensure guests are greeted upon arrivalOpen car doors for arriving and departing guests and escort them to the lobbyMaintain an up to date knowledge of the hotel and services and supply information and respond to guest queriesEnsure effective handover is done, gaining information from earlier shiftForward all guest complaints or problems to the manager on dutyPerform any trips and drives with the hotel car / bus as requestedControl all guests’ car keysEnsure that an effective handover is made to the night shift in conjunction with the early Shift LeaderEstablish, promote and maintain good public relations while meeting or exceeding guest expectationsMaintain the parking spaces and key cabinet and ensure cleanliness is to the maximumEnsure that airport / crew transportation flow is maintained effectively#J-18808-Ljbffr