Director Administration & Operation Management

JOB PURPOSE:The Director of Administration & Operations Management is responsible for leading and overseeing end-to-end telecom operations and administrative functions across KSA. The role ensures operational excellence, regulatory compliance, cost control, and effective coordination between technical, commercial, and support teams to support large-scale telecom projects.ROLES & RESPONSIBILITIESOperations ManagementLead and manage telecom operations including rollout, optimization, O&M, and project execution across KSA.Ensure timely delivery of projects in line with STC / Mobily / Zain standards and contractual SLAs.Develop and implement operational strategies, policies, and KPIs to improve efficiency and productivity.Oversee resource planning, workforce deployment, and vendor/subcontractor management.Administration & Support FunctionsOversee administration, HR coordination, logistics, procurement, and facility management.Ensure compliance with Saudi labor laws, GOSI, Muqeem, Iqama, and visa regulations.Implement strong internal controls, SOPs, and reporting structures.Financial & Cost ControlMonitor operational budgets, cost optimization, and profitability.Coordinate with finance on invoicing, collections, and cash‑flow planning.Approve operational expenditures within delegated authority.Governance, Compliance & RiskEnsure compliance with CITC (now CST) regulations, client requirements, and company policies.Manage operational risks, audits, and corrective actions.Maintain high standards of HSE and quality compliance.Leadership & Stakeholder ManagementLead senior managers and department heads; drive performance through KPIs.Act as a key liaison with clients, OEMs (Huawei, Nokia, Ericsson), and government entities.Support business growth initiatives and strategic planning with top management.Qualifications & ExperienceBachelors degree in Telecommunications, Engineering, or Business Management (masters preferred).12–18 years of experience in telecom operations and administration, with senior leadership exposure in KSA.Strong knowledge of Saudi telecom ecosystem, CST regulations, and major operators.Proven experience managing large teams and multi-region operations.Strong leadership, decision-making, and stakeholder management skills.Core CompetenciesStrategic operations leadershipTelecom project governanceAdministrative & regulatory compliance (KSA)Financial & risk managementPeople leadership & performance management#J-18808-Ljbffr