CX & Process Excellence Lead

A leading property technology firm in the UAE is seeking an Operations Excellence Executive to enhance workflow efficiency and optimize Zendesk configurations. The successful candidate will engage with various departments to innovate processes supporting business growth. Responsibilities include requirements gathering, user acceptance testing, and organizational change management activities. This role is crucial for maximizing value through system efficiency and freeing up managerial time for strategic focus.#J-18808-Ljbffr