Customer Service Specialist

<div><p>Majalat Altamayouz for Recruitment Co. is a highly regarded provider of recruitment and workforce solutions, dedicated to connecting businesses with top-tier talent across diverse sectors. The company is committed to delivering exceptional services that prioritize professionalism, efficiency, and client satisfaction. By upholding the highest standards, Majalat Altamayouz builds long-term, trusted partnerships with its clients. With their expertise in recruitment and staffing solutions, the company consistently meets the demands of a dynamic workforce market.</p><h3>Role Description</h3><p>This is a full-time, on-site Customer Service Specialist role based in Ad Dammām. The selected candidate will be responsible for addressing customer inquiries and concerns, maintaining exceptional customer satisfaction, and ensuring a positive customer experience. Key tasks include professionally handling customer communications via phone and other channels, resolving issues efficiently, managing customer relationships, recording feedback, and identifying opportunities to improve service quality.</p><h3>Qualifications</h3><ul><li>Strong skills in Customer Support and Customer Service</li><li>Proficiency in delivering positive Customer Satisfaction and enhancing Customer Experience</li><li>Excellent Phone Etiquette and effective communication abilities</li><li>Problem-solving capabilities and a customer-focused mindset</li><li>Ability to work effectively in a fast-paced, on-site environment</li><li>Previous experience in customer service roles is a plus</li><li>High school diploma or equivalent required; further education or relevant certifications are a plus</li></ul></div>#J-18808-Ljbffr