Customer Service Specialist – Hebrew Speaker (Remote)

Location: RemoteStart Date: April 5th 2026 (Tentative)Contract: Freelance cooperation agreementTimeline: Temporary campaign (minimum 3 months)Hourly Rate: €14/hourAbout TalentWorldGroupAt TalentWorldGroup, we think globally and strive for excellence. As a pioneering multilingual contact center, we are redefining remote work by building the workplace of the future. We offer flexible, long-term opportunities for professionals passionate about customer support and healthcare communication.About The RoleWe are looking for a Customer Service Specialist (Hebrew speaker) to support clinical trial campaigns by communicating with potential patients and providing accurate, empathetic information.Key ResponsibilitiesSupport inbound and outbound communication with potential clinical trial participantsProvide clear information and guide patients through screening processesDocument interactions in CRM systemsMaintain high-quality communication and compliance standardsMandatory Requirements2–4 years of call center or customer support experienceFluent-level Hebrew (C2)High-level English (C1/C2)Excellent verbal and written communication skillsExperience in healthcare or the medical industry is a plusFamiliarity with CRM and online collaboration toolsWork ScheduleOperating hours: 08:00–17:00 local timeExpected workload: 2–3 hours per dayTraining1–2 hours per day (Eastern Time)Start date: April 5th (Tentative)Technical RequirementsInternet: Stable wired broadband connectionHardwareProcessor: Minimum 1.8GHz (64‑bit preferred)RAM: 8GB or moreStorage: Minimum 10GB freeScreen: 1920×1080 resolution preferredWired USB headsetOperating SystemWindows 11 or latermacOS 14 or laterWhat We OfferHourly rate: €14100% remote workFlexible, project-based assignmentsLong-term collaboration opportunitiesCareer development and learning pathsGamification program (performance-based bonuses and paid holiday hours)Freelance cooperation agreementJoin UsIf you are customer-focused, tech-savvy, and thrive in a fast-paced remote environment, wed love to hear from you.#J-18808-Ljbffr