Customer Relation Executive

ResponsibilitiesWelcome the customer and engage with them to understand their requirement.Assigning sales staff to assist customers.Staying up to date on company products and policies to provide accurate information to customers.Handling in-store customer inquiries promptly and resolving issues in a timely manner.Communicating with customers through various channels such as phone call, email, WhatsApp broadcast in case of any occasionsKeeping accurate records of customer tele calling activities and all interactions with customersResponding to Email enquiries to customers.#J-18808-Ljbffr