Customer Happiness Executive - Front Office

Job Title Customer Happiness Executive - Front OfficeJob CodeJob Code 0002 Category Front OfficeLocationDivisionDepartmentDepartment Front Office Type Full TimeDescriptionWelcome all the visitors with smile and proper greetings and warmth and guide them as per their requirements.Attend Patient & Customer servicesMonitor appointment confirmation and missed appointment follow up.Ensuring patient registration & invoicing have been done correctly as per the insurance policy & card details of the patient (like patient details, insurance card scanning, Co-Payments and Deductibles, Approvals are available for services which PAR-prior approval required.Ensure that all Claims are submitted to Insurance Dept in a timely manner and solving another insurance issues with coordination of insurance dept.Perform other similar and related duties as required or directed.#J-18808-Ljbffr