Customer Experience Quality Lead — Flexible Work

A multinational banking institution in Dubai is seeking a Service Quality Specialist to enhance service delivery across various channels within the Client Care Centre. The role involves monitoring interactions, providing feedback, and collaborating with teams to identify and address quality gaps. Ideal candidates will have experience in quality assurance, strong analytical skills, and proficiency in MS Office. This position promises a supportive work culture and offers a competitive salary along with flexible work arrangements.#J-18808-Ljbffr