Consulting Project Technical Director Telecom BSSOSS & Network Services

DescriptionOracle Communications helps network operators digital service providers and enterprises accelerate their move to the cloud modernize networks deliver customer-centric experiences and drive new revenue streams. Our portfolio spans core network cloud native solutions and business and operational support systems (BSS/OSS) enabling innovation in 5G IoT and beyond.We are seeking a seasoned professional to join our team and drive mission-critical transformation initiatives within the telecommunications this role you will help customers leverage Oracle Communications robust suite of solutions delivering high-impact outcomes across BSS/OSS modernization cloud adoption and next-generation technologies. Your leadership strategic vision and ability to foster cross-functional collaboration will be essential in enabling our clients to achieve their business objectives and stay ahead in a rapidly evolving industry landscape.What Youll BringExperience of leading BSS/OSS Transformation programs/consulting engagements will be preferredHave a clear understanding of RACI and how it applies in the program(s) under executionAbility to work with cross-functional teams to establish and maintain our roadmap setting appropriate expectations and ensuring our product and services meet our high operational excellence standardsDemonstrated ability to think broadly and strategicallySuperior verbal and written communication skills as well as presentation skills in English are critical for this roleJudgment maturity negotiation/influence skills analytical skills and leadership skillsAbility to work across and engage individuals and teams located across multiple geographies and or culturesExperience interacting with both business and IT/Technology staff at all levels including the executive levelSolid analytical planning and interpersonal skills with an ability to handle competing demandsStrong knowledge and understanding of business need with the ability to establish/maintain high level of customer trust and confidence15-20 years of experience in Communications Consulting with at least 5 plus years in customer facing/engagement roles at leadership levelAt least 10 years of experience working in Middle East regionWhat Well offer youA competitive salary with exciting benefitsLearning and development opportunities to advance your careerAn Employee Assistance Program to support your mental healthEmployee resource groups that champion our diverse communitiesAn inclusive culture that celebrates what makes you uniqueCareer Level - IC5#LI-MP1ResponsibilitiesWhat Youll DoProvide leadership for Delivery engagements with an overall objective of driving customer happiness and Program successParticipate in strategic and tactical planning for CS4I in the accountBuilds on-going customer relationshipsOnsite stake holder managementCIO IT/Transformation Director Operations Head and Business Heads (CCO CBO)Manage multiple stakeholders on projects - manage expectations alignment and communications with customers and stakeholders through cadenced meetings reports statuses reviews etcPoint of escalation as per below layered escalation path: Project Manager->Program Director/Delivery lead->Consulting Account Director->Regional VWork collaboratively with Program Director & Solution Owner for the Delivery Track:Support Oracle delivery team in resolution of client dependencies/risks & getting crucial stake holder alignment/supportBe the customer advocate with the program team to address customer concerns & identify workable solutionsTimely & proactively report to Regional Head any key concerns that cannot be resolved with program team or with clientFoster a positive team environment that promotes professionalism trust and accountabilitySetup alignment calls/mechanisms between various Oracle teams involved in the accountSupport Business development on Comms network/ apps opportunitiesWork cohesively with Oracle Consulting Sales Director to support the ongoing sales opportunities or help develop the sales pipeline in the account/countryPeriodically follow up on Milestone sign-offs invoicing & collectionsWork towards developing relationships with customer Finance procurement & Vendor Management teamsProvide regular updates and insights on the accountYou are required to follow Oracles code of conductOracle strongly believes in promoting healthy work environment and expects all its employees to respect views of other Oracles employees clients and partnersQualificationsCareer Level - IC5Required Experience:Director#J-18808-Ljbffr