Commercial Operations Associate

The Hearings Business Development Team is responsible for new business and nurturing existing client relationships. The team will typically be the first port of call for new Hearings instructions and will liaise with clients from the initial enquiry until the point of signature, after which the case is handed over to the operational teams. Client meetings and software demonstrations are a key part of the team's day-to-day activity. Based in the UAE (Abu Dhabi or Dubai), this role will focus on MENA while also supporting opportunities across EMEA and APAC as needed.What You'll Be DoingLiaising with clients to educate them on the advantages of using our Hearings solution and the value propositionSupporting the MENA Business Manager with regional initiatives including conference/event activity and campaign developmentResponding to inbound enquiries and converting leads to opportunities using a consultative approachNurturing client relationships and helping to drive customer success and account management initiativesRegular client contact over the telephone, email and in personDelivering engaging demos of the Opus 2 Hearings solution to legal teams, demonstrating a detailed understanding of our technology and its applicability to our clients and their use casesPreparing tailored fee proposals reflecting client requirementsProvide on-site representation at hearings in Abu Dhabi and Dubai to strengthen client partnerships and support delivery excellence.Working closely with the wider Business Development team, sharing knowledge and ideas to drive the achievement of our goalsLiaising effectively with cross-functional teamsEffective pipeline management, maintaining up-to-date Salesforce recordsRequirementsExcellent written and confident verbal communication skillsStrong attention to detailWilling to learn and get stuck in, with a proactive and enthusiastic approachCustomer focused, interest in our clients and our role in the legal sector, with a desire to take advantage of opportunities to networkAbility to juggle tasks under pressure and manage your time effectivelyProficiency in Microsoft Office applicationsCollaborative team player with a flexible attitudePrevious experience in a client facing or professional services role, within the legal sector is desirable but not essentialBenefitsOpus 2 is a global leader in legal software and services, trusted partner of the world's leading legal teams. All our achievements are underpinned by our unique culture where our people are our most valuable asset. Working at Opus 2, you'll receive:22 days annual holidays, flexible working, and length of service entitlementHealth InsuranceLoyalty Share SchemeCalm and Mindfulness sessionsA day of leave to volunteer for charity or dependent cover#J-18808-Ljbffr