Clinical Nursing and Ancillary Lead

Serves as the primary bridge between clinical operations and the IT function, providing expert leadership in the design, implementation, optimisation, and governance of clinical information systems across nursing and ancillary services. Ensures that EMR (Oracle Health / Oracle Cerner) and related applications support safe, efficient, and evidence-based care, drives workflow redesign and digital transformation initiatives, strengthens clinical engagement and adoption, and ensures compliance with JCI, DHA standards, and AHD’s policies. Acts as a strategic partner to the CIO, Nurse Directors, and service line leaders, this role advances the hospital’s digital health strategy, enhances care quality and operational performance, and supports continuous improvement across the clinical environment.ResponsibilitiesClinical Informatics Leadership and StrategyLeads the planning, design, implementation, and optimisation of nursing and ancillary information systems including EMR (Oracle Health / Oracle Cerner), CPOE, clinical documentation, and device integrations.Conducts workflow analysis and redesign to support safe, efficient, and standardised patient care.Aligns clinical IT initiatives with digital health strategy, quality and safety priorities, and regulatory requirements.Stakeholder Engagement and Clinical LiaisonActs as the primary liaison between IT, Nursing, and Ancillary Services, translating clinical needs into technical requirements within the EMR / Oracle environment.Facilitates multidisciplinary clinical informatics governance committees to guide prioritisation, enhancement, and standardisation decisions.Drives clinical adoption and change management through strong engagement with clinical leaders and frontline staff.System Implementation, Optimisation and SupportLeads clinical workstreams in EMR projects (including Oracle Health / Oracle Cerner) encompassing requirements gathering, configuration review, testing, go-live planning, and post-implementation optimisation.Coordinates or performs clinical system testing (functional, integration, and user acceptance) to ensure safety and regulatory compliance of EMR / Oracle clinical modules.Collaborates with IT, vendors, and biomedical engineering to support device connectivity and end-to-end workflow reliability.Training, Education and Change ManagementDevelops and oversees training programmes for nurses and ancillary teams on EMR and clinical applications, including Oracle systems.Creates and maintains user guides, e-learning tools, and competency materials.Identifies, coaches, and supports clinical super users and system champions.Quality, Safety, Data and Performance ImprovementAnalyses clinical data, utilisation metrics, and incident trends using EMR / Oracle reporting and analytics tools to identify improvement opportunities.Ensures documentation templates, order sets, and clinical decision support tools are evidence-based and aligned with policies and accreditation standards.Partners with Quality, Nursing, and Ancillary managers to build digital solutions that enhance patient safety, medication safety, and infection control.Governance, Compliance and Risk ManagementDevelops and enforces clinical system usage, documentation, and data integrity guidelines across EMR and Oracle platforms.Ensures compliance with DHA regulations, privacy requirements, and JCI standards for clinical information management.Supports risk mitigation efforts linked to system downtime, data issues, or unsafe workflows.Vendor, Project and Resource ManagementWorks closely with vendors (including Oracle Health) and internal project managers on planning, deliverables, and timelines.Participates in product evaluations, RFPs, and system selection processes.Supports business case development, ROI assessment, and benefits realisation analysis.Professional Development and LeadershipStays current with trends in nursing informatics, UAE healthcare standards, and leading digital health practices.Mentors nurses and ancillary professionals interested in informatics and provides depth to the clinical-IT talent pipeline.Promotes a culture of innovation, collaboration, and patient-centred digital transformation.QUALIFICATIONS & SKILLS:Bachelor’s Degree in Nursing.Master’s Degree in Nursing Informatics, Health Informatics, Healthcare Management, or related field is preferred.Valid professional nursing registration; eligibility for DHA/DoH/MOHAP licensure.Certification in Nursing Informatics or Health Informatics (ANCC, HIMSS, or equivalent).Project management certification (PMP, PRINCE2) or formal change management training.PROFESSIONAL EXPERIENCE:Minimum eight (8) years of clinical nursing experience in an acute hospital environment with at least three (3) years of experience in nursing informatics, clinical applications, or clinical-IT leadership roles.Knowledge of nursing and ancillary workflows (Pharmacy, Radiology, Laboratory, Rehabilitation, Respiratory Therapy).Knowledge of EMR systems (Oracl