Chief Information Officer

<div><h3>Chief Information Officer</h3><h3><b>POSITION PURPOSE:</b></h3><p>Sephora Middle East is recruiting a strategic and execution-driven Chief Information Officer to lead and transform our Corporate Technology strategy. The ideal candidate has extensive experience in high-growth Retail or B2C companies and will drive innovation, operational excellence, and digital transformation across the region.</p><p>Reporting directly to the Chief Finance Officer, the CIO will spearhead Sephora Middle East’s core Technology strategy while collaborating closely with regional business stakeholders and the EME/Global Tech team in France. This role spans 6 countries (UAE, KSA, Kuwait, Qatar, Bahrain, Oman) and 7 legal entities in a highly dynamic retail environment, leading a team of 11 technology professionals.</p><p>The role’s mission is to ensure technology becomes a strategic enabler, driving maximum value to facilitate business success while delighting both customers and employees through seamless innovative solutions.</p><h3><b>KEY ACCOUNTABILITIES:</b></h3><p><b>STRATEGY</b></p><ul><li>Develop and execute a forward-thinking technology strategy that supports Sephora Middle East’s growth ambitions while adhering to Global Tech guidelines.</li><li>Define detailed plans and set timelines for the implementation of technical capabilities across the region.</li><li>Continuously refine and improve the regional technology roadmap to maintain relevance and impact.</li></ul><p><b>BUSINESS SUPPORT</b></p><ul><li>Ensure the technology roadmap and capabilities aligns with Sephora’s Retail and Digital ambition, delivering a seamless customer experience.</li><li>Drive platform stability and reliability to support optimal operations and customer satisfaction.</li><li>Enhance operational efficiency through tech-enabled solutions, empowering Sephora’s workforce.</li><li>Partner with cross-functional teams to align technology with business objectives and address both short- and long-term needs.</li><li>Own and communicate the regional tech’s priorities, progress, and achievements to global and regional leadership.</li><li>Leverage stakeholder feedback to drive continuous improvement of solutions and technologies.</li></ul><p><b>OPERATIONS&PROCESSES</b></p><ul><li>Contribute to the development of Sephora OneTech Operating Model, optimizing shared capabilities within LVMH&Sephora.</li><li>Maximize global solutions and resources to enhance regional economies of scale and competence.</li><li>Ensure business continuity and cyber resilience across regional operations.</li><li>Manage the deployment of technology initiatives, ensuring timely delivery, budget adherence&effective risk management.</li><li>Identify andharness emerging technological opportunities to maintain competitive leadership.</li></ul><p><b>TEAM LEADERSHIP</b></p><ul><li>Set ambitious goals for the technology team and ensure achievement within allocated budgets and timelines.</li><li>Foster a high-performance culture within the team, creating strong ties within the global Sephora OneTech community.</li><li>Actively mentor and develop team members to support their professional growth and align efforts with business priorities.</li></ul><h3><b>SKILLS QUALITIFCATIONS AND PERSONAL ATTRIBUTES</b></h3><ul><li>Master’s degree from an accredited university in a relevant field.</li><li>Over 15 years of technology leadership experience, leading cross-functional teams in complex, multi-country environments.</li><li>Proven expertise in leading and scaling high-performing technical teams across solutions design, development, product management, data platforms, security, and infrastructure operations.</li><li>Experience in managing third-party integrations and optimizing partner collaborations.</li><li>Strong customer focus<b>,</b>with the ability to design and deliver customer-centric technology solutions.</li></ul><ul><li>Visionary leadership: Unafraid to challenge norms, think outside the box, and push boundaries to drive innovation.</li><li>Decisive&results-oriented: Ability to make timely, effective decisions and deliver on ambitious goals.</li><li>Collaborative&inclusive: Builds trust and fosters collaboration across diverse teams and stakeholders within&beyond Sephora.</li><li>Energetic&passionate: Operates with a can-do mindset and enthusiasm for collective success.</li><li>Adaptable&resilient: Thrives in a fast-paced, dynamic retail environment with a commitment to continuous improvement.</li></ul></div>#J-18808-Ljbffr