Bilingual QA Analyst - Contact Center (EN/AR)

A leading customer service firm in the United Arab Emirates is seeking an experienced Quality Analyst for their Contact Center. This role involves monitoring customer interactions across various channels, ensuring compliance with quality standards, and providing actionable feedback to advisors. The ideal candidate has over 2 years in a contact center, is bilingual in English and Arabic, and possesses strong communication skills. This full-time position offers a chance to impact service quality and enhance customer experience.#J-18808-Ljbffr