AVP & Team Leader, Liabilities - NTB Coverage DXB

AVP & Team Leader, Liabilities - NTB Coverage DXBKey AccountabilitiesSupport the team to achieve sales and revenue objectives for all products as per the set business plan.Support the team to achieve monthly and annual set KPI objectives.Help the team by providing leads and distributing them.Distribute the team to different areas to ensure maximum utilization of the market.Ensure cross‑sell opportunities are tracked and sent accordingly.Maintain daily sales reports on sales performance.CustomersMaintain and enhance relationships with key clients and increase share of wallet.Monitor the performance of all clients onboarded by the team members and be responsible for the quality of CDD and documentation.Keep close monitoring of the market and update the manager.Ensure thorough knowledge of all product, policies and processes to achieve superior client onboarding experience.Call random clients to ensure proper information and services are provided.Understand and resolve/escalate customer redresses to ensure timely resolution.Learning & GrowthParticipate in assigned People Development and L&D programmes.Ensure participation in assigned training, learning & development programmes.Maintain awareness of competition offerings and provide suggestions to the line manager to improve product/processes.Internal ProcessesEnsure implementation of prescribed Sales & Compliance processes as per Bank's policies.Implement governance & controls to proactively identify, manage and minimise potential losses to the franchise within the respective area.Adhere to Risk Control Assessment process across all areas of Business Banking Department – selling, client onboarding, fraud control, client application & KYC documentation, etc.Adherence to all prescribed internal processes to ensure satisfactory audit ratings.Ensure to bring quality and right customers to the franchise.Seniority levelExecutiveEmployment typeFull‑timeJob functionBusiness Development and SalesBanking#J-18808-Ljbffr