ATM Support Digital Channels Banking

Nair Systems is currently looking for ATM Support - Digital Channels for our UAE operations.Job PurposeThe ATM Coordinator is responsible for managing and supporting ATM-related operational activities and projects. The role also supports operational dependencies where ATM functions intersect with digital channels.Experience5 years experience in banking project.Key ResponsibilitiesA. Support for ATM Upgrades & ChangesCoordinate ATM installations upgrades replacements and relocations.Participate in UAT for new ATM features or compliance-driven changes.Assist with enhancements such as deposit modules biometric features UI changes or authentication integrations.B. Digital Channels SupportResolve issues where ATM card status or failed ATM transactions impact online banking.Support IB-related complaints (password reset token issues card linking).Coordinate ATM & IB-related downtime issues with relevant teams.C. Vendor & Internal CoordinationLiaise with ATM vendors network providers mall management and security companies.Collaborate with ITD COPS Admin Retail Banking and Digital Channels Team.D. Project SupportAssist in ATM related projects and system enhancements.Knowledge Skills & AbilitiesKnowledge of ATM operations and its functionsGood understanding of Digital banking channels and dependency areas.Strong coordination reporting and analytical skills.Joining time frame: 2 weeks (maximum 1 month)Remote Work : NoEmployment Type : Full-time#J-18808-Ljbffr