Assistant Director of Catering & Events - Event Operations

About Wynn Al Marjan Island—On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offers 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and a five‑star spa, and is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.Job DescriptionAbout the PositionWynn Al Marjan Island is looking for a skilled Assistant Director of Catering & Events to join our Event Operations team.ResponsibilitiesAssist in system development and template drafting for Delphi configurations.Support drafting of the Meeting & Events user guide outlining general P&P, fees, and client‑facing standards.Contribute to the creation of departmental policies and procedures.Support the Director in managing the cost‑effective and efficient operation of the department within budget.Utilize Salesforce to track client preferences for repeat guests and groups.Collaborate with Sales on quarterly gifting programs for key clients.Assist in managing departmental budgets to ensure event spending remains aligned with financial targets.Assist in establishing accounting protocols for client invoice processing.Monitor timely issuance of invoices, payments received, and outstanding balances.Assist with Delphi management of Event Orders, ensuring proper setup for check processing, discounting, and posting by Banquets.Help establish P&P for Event Order drafting, distribution, and change protocols.Collaborate with Revenue Management on room block changes and additional requests.Assist in developing processes with Group Desk for rooming list input, change management, and billing disputes.Assist in drafting group resume templates for property‑wide communication.Work with hotel teams to establish group distribution emails.Assist in establishing and monitoring customer service goals.Conduct tours of banquet facilities, outdoor venues, and hotel areas for pre‑planning and large sales site visits.Support employee standards for group VIP meet & greets.Support the team in delivering Wynn Al Marjan Island’s standards of quality, service, and guest satisfaction.Provide supervision, direction, and leadership to achieve departmental goals.About YouBachelor’s degree or equivalent in Hospitality, Event Management, Business Administration, or a related field.Minimum 5 years of experience in catering, events, or hospitality operations within a luxury hotel environment, including supervisory responsibilities.Prior experience managing large‑scale events, high‑profile functions, and VIP client interactions.Demonstrated ability to support budgeting, forecasting, and revenue‑driven event strategies.Proficiency in Microsoft Office; experience with Delphi, Opera, and Passkey preferred.Strong leadership, communication, and organizational skills with the ability to guide and develop a diverse team.Proven capability in managing complex event logistics and ensuring seamless execution across multiple departments.Comfortable working with multicultural teams, senior stakeholders, and high‑profile clients.BenefitsWe offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.#J-18808-Ljbffr