Application Support Specialist - TCS BaNCs

Person SpecificationsSpecificationsDescription of Knowledge / Skill etc.Desirable or EssentialA. EducationGeneralProfessionalIT based degree university degree or equivalent work experience required.Relevant CertificationEssentialPreferredB. Experiences(Years & Type)Industry5 years of experience at a relevant Technical position in large organizationsBanking backgroundEssentialPreferredC. Knowledge & SkillsExperience in Application production support within the ITIL Framework.Excellent knowledge and hands on experience inApplication trouble shooting, configuration and maintenance.Application performance tuning and optimization.Resolution of tickets with quality and within SLA.Proactive monitoring and incidents analysis.Experience in Work flow maintenance and Configuration.Knowledge of TCS BaNCS application backend and front END.Understands SWIFT & local payment settlement.Has knowledge of shell scripting, Jboss, Oracle, spring, hibernate programming Language.Hands on experience on windows & unix.Able to handle pressure & support critical production issues.Willing to work extended hours during critical incidents & schedule weekend deployments.Acknowledging and acting on command center Calls(24x7).D. Behavioral CompetenciesThinking RelatedCommunicationContinuous Improvement mindset.Excellent communication skills (verbal written and presentation).E. EducationBachelors of Computer Science or EquivalentRelevant Industry Standard Certification.EssentialPreferredRequired Experience:Unclear Seniority#J-18808-Ljbffr